How Advent One provides outstanding IT services.
A managed IT service is a straightforward idea: taking your IT needs and outsourcing it to an expert team to keep everything up to date and running smoothly. However, you need more than a basic one-size-fits-all service to gain a real competitive advantage.
The best-managed services companies administer all of your day-to-day IT operations. They take away the stress of managing your own IT infrastructure so that your internal team can focus on innovation and mission-critical tasks that drive future growth.
With two decades of experience in managing IT infrastructures, Advent One as an ISO27001 certified provider can guarantee that our team of experts can handle any infrastructure you have in place leveraging ITIL policies and processes. At the core of any reliable managed service is constant monitoring of the state of each piece of infrastructure and data. Our comprehensive monitoring goes above and beyond and into predictive maintenance; by tracking patterns in your data and IT assets, then preventing anomalies that could potentially cause issues in your infrastructure. This allows you to achieve your maximum possible ROI.
Round-The-Clock Data Security
When it comes to managed services, securing your data with round the clock monitoring and maintenance of your servers and IT assets is vital to protecting your data and managing risks. This goes beyond ensuring ROI and into capitalising on the opportunity that comes with properly managing your data. The Advent One managed service goes the extra step by reporting on the history and state of your infrastructure. At the end of every month, you receive an update on the health of your data and the efficiency of your IT processes.
Advent One’s managed IT service, PlatformONE, provides your business with the best and most up to date IT equipment, solutions, and practices, enabling innovation and differentiation in your business strategy. Our Cloud services utilise the best available technology, for example, NetApp Cloud Volumes ONTAP, which organises and streamlines your Cloud assets, making your most precious asset, your data, available anytime and anywhere.
The Advent One Customer Portal is the central repository for all reporting and knowledge management, including a 24/7 Australia-based service desk. The portal maintains all technology information including contract summaries, historic performance reports and current tickets.
The Value of Managed Services – Beyond the Basics
Our managed services are aimed at not only giving you the basics, such as infrastructure management and data centre connectivity, but also adding value with automation and integration services. Include our constantly improving automation services in your managed services package to promote not just a healthy IT environment, but one that is always evolving with the most recent and most powerful technology.
For example, Advent One’s PlatformONE is designed to extend throughout an organisation. We can use Ansible within a NetApp HCI environment to manage your intelligent orchestration system and expedite all possible digital processes. This creates a robust data fabric capable of fast-tracking your business’s data processes—saving time and resources internally.
It’s also important to consider high availability (HA) and disaster recovery (DR). So, we create powerful DR solutions using the best tools, to ensure that at every turn your data is monitored, managed, protected, and transparently available to your business.
How Advent One Tailors the Managed Service to Each Business.
We tailor our managed service solutions to meet your needs by developing a workflow and logic map unique to your business. From that map, we create a custom path to solving the challenges your business faces.
The first step is to audit your current IT landscape and learn how your business operates. We discover how we can improve your infrastructure while maintaining your ideal working conditions, then design a clear logic map to achieve these goals. We then put together a comprehensive and clear picture of the challenges you’re facing and the solutions that our managed services can bring to your business.
Of course, in the world of IT there are always evolving issues and more powerful tools, potentially making redundant the solutions we set out today. This is why Advent One keeps all of our managed services updated with the newest and most effective solutions available; always keeping your IT services on the cutting edge.
The tailored solution that we provide at the end of this process will maintain and support your IT infrastructure, guaranteeing the best business outcomes for your organisation.
Benefits of Advent One’s PlatformONE:
- Efficient use of IT resources with lifecycle management, ensuring longevity and capacity.
- Reduced operational costs for infrastructure management, automating mundane manual processes.
- Planning and testing of all structured changes, with possible issues predicted, promoting a smoother implementation and changeover.
- Transparency and control over IT processes through easy collaboration with highly skilled onshore resources.
- Better investment and cost savings, planning changes and upgrades with future needs in mind. Resources last longer and yield more productivity over time.
- Increased productivity. Internal staff focus on strategic tasks, getting them completed optimally and efficiently.
The most important aspect of a managed service is making sure that your IT infrastructure is functioning optimally, while your team works on critical tasks for the business. Advent One is dedicated to providing the best in managed services. With our experienced team working for you, you can rest assured that your IT systems will always be protected and optimised.